Sonara Terms & Conditions
Using Sonara’s AI-driven job matching and interview tools in the USA means understanding our Terms & Conditions to keep your career moving smoothly.
Why Terms & Conditions Matter With Sonara
Look, we get it – Terms & Conditions aren’t exactly thrilling. But with Sonara, it’s different because our platform doesn’t just sit there. It actively manages your job applications and schedules interviews using AI. That means the agreement you accept isn’t just about browsing; it’s about how we handle sensitive info and represent you to employers.
From what users tell us, knowing the key points about data and responsibilities helps avoid confusion down the line. So here’s a clear breakdown without the legal jargon.
| Terms Section | What It Means for You |
|---|---|
| Data Usage & Privacy | How we handle and protect your resume and personal info |
| Application Accuracy | Your role in keeping info up-to-date, our role in automation |
| Service Limitations | What we guarantee and what’s out of our hands |
| Payments & Subscriptions | Billing schedules and cancellation rules |
| Account Termination | When accounts get suspended or closed and why |
Understanding Your Rights and Responsibilities
When you’re using our AI-powered tools, it’s not just a one-way street. You have rights, like expecting your data to be handled carefully and for us to fix any platform mistakes. But you also have responsibilities—especially around keeping your profile and resume accurate.
What You Can Expect From Us
- Accurate AI job matches based on your info
- Secure handling of your personal and application data
- Clear communication about the status of your applications
- Support if technical issues arise with automated submissions
Your Role in the Process
- Keep your resume details truthful and current
- Secure your login credentials and avoid sharing accounts
- Notify us promptly if you suspect unauthorized access
How We Use Your Data and Keep It Safe
Our platform’s AI works by analyzing your skills, experience, and preferences to find jobs that fit. That means we collect a fair amount of personal info, but here’s the thing: we only use it to improve your job hunt and never sell it to third parties.
Data Collection Purposes
- Matching you with relevant vacancies
- Filling out applications automatically
- Keeping you updated on progress
- Enhancing our AI algorithms
We also stick to strict retention timelines to protect your privacy and comply with legal requirements.
| Data Type | Use Case | Retention Period |
|---|---|---|
| Resume/CV | Matching & applications | Until account deletion |
| Contact Info | Communication & applications | Until account deletion |
| Job Preferences | Filtering matches | Until updated |
| Application History | Service improvement | 2 years post-closure |
What Our Service Can and Can’t Promise
Here’s the honest truth: our AI can handle a lot, but job hunting has variables beyond any platform’s control. We scan thousands of listings, fill out applications automatically, and keep you in the loop. But we can’t guarantee you’ll get hired or every application will be perfectly processed.
Capabilities
- High matching accuracy (over 85% relevance score)
- Fast application submissions (average response time under 5 seconds)
- End-to-end interview scheduling with AI calendar integration
Limitations
- Employer decisions and market conditions
- Occasional technical issues with external application portals
- Accuracy depends on your profile data quality
When technical issues happen, we notify you and suggest manual application options.
Payment Details and Subscription Rules
Our billing is transparent. Whether you pick monthly or annual plans, you’ll know when payments happen and what happens if something goes wrong.
Billing Basics
- Monthly subscriptions charge on the same day each month
- Annual plans save you money upfront
- Failed payments trigger a grace period before suspension
We don’t prorate refunds for mid-cycle cancellations, but we do offer refunds for technical failures or cancellations within 7 days.
| Situation | Refund Policy | Processing Time |
|---|---|---|
| Technical service failure | Full refund | 5-7 business days |
| Cancellation within 7 days | Prorated refund | 5-7 business days |
| Mid-cycle cancellation | No refund | N/A |
| Disputed charges | Reviewed case-by-case | 10-14 business days |
When and Why Accounts Get Suspended or Terminated
We hate suspending accounts, but it’s necessary to keep the platform safe and trustworthy. Usually, it’s due to repeated violations or serious issues like false info or harassment.
Common Suspension Reasons
- Submitting fake resumes or false info
- Trying to bypass application limits
- Harassing support staff or other users
- Violating community standards
What Happens After Termination
We retain certain data for legal reasons—like application history—for up to two years, but personal contact info is deleted quickly. You can find the exact timelines below.
| Data Type | Retention After Closure |
|---|---|
| Personal Contact Info | Deleted within 30 days |
| Resume & Profile | Retained 1 year |
| Application History | Retained 2 years |
| Communication Logs | Retained 1 year |
Legal Stuff: Compliance and Disputes
Because we operate across the USA, we follow federal and state laws that protect your data and your rights. If you ever have a dispute with us, we try to work it out through support first, then mediation, and only arbitration if needed.
How Disputes Are Handled
- Submit your issue to support
- If unresolved, escalate to management
- Mediation by a neutral third party
- Binding arbitration as a last resort
State-Specific Compliance
We respect state laws like California’s CCPA or New York’s salary disclosure rules by building those into our processes.
Keeping You Updated: Changes to Our Terms
Terms & Conditions aren’t set in stone. As our platform grows or laws change, we update the rules. We give you at least 30 days’ notice for big changes so you can decide if you want to keep using the service.
Types of Updates
- Minor tweaks that don’t need notice
- Significant changes that come with advance alerts
- Material changes requiring your acceptance
It’s worth paying attention to these updates — especially around data privacy, billing, and how AI applies for jobs on your behalf.
❓ FAQ
Do I really have to read the full Terms & Conditions?
Legally, yes, but focusing on data use, application accuracy, and billing sections should cover what affects your experience most.
What if Sonara submits wrong info in my application?
If it’s due to your profile data, you’ll need to fix it. If it’s a platform error, we’ll help correct and resubmit where possible.
Can I negotiate the Terms for myself?
Unfortunately, the Terms are standard for everyone, but our support team can clarify anything that’s confusing.
How often do these Terms change?
We review annually and update as needed, always notifying you about major changes.
What’s the difference between Terms & Conditions and Privacy Policy?
Terms & Conditions covers the whole agreement, while Privacy Policy focuses just on how we handle your data.
